Privacy Policy

This policy explains how Indigo Skybridge Garage Doors LLC ("Indigo Skybridge," "we," or "us") handles personal information collected through indigoskybridge.shop. It is written for visitors in the United States who contact us about garage door service in and around Carmel, Indiana.

1. Who is responsible

Indigo Skybridge Garage Doors LLC, 12175 Old Meridian St, Carmel, IN 46032, is the party responsible for the information described here. Questions can be sent to contact@indigoskybridge.shop or (317) 663-2470.

2. Information we collect

When you submit our quote form we receive the name, phone number, email address, service category, and any message details you choose to provide. Our web host may also record standard technical data such as IP address, browser type, and the pages you viewed.

3. Why we use it

We use your details to answer your inquiry, schedule and carry out garage door work, prepare written estimates and invoices, and follow up about warranty coverage. We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

4. Sharing with others

Information may be shared with service providers that help us operate — for example our scheduling software, payment processor, or email host — strictly to perform tasks on our behalf. We may also disclose information where required by law or to protect our legal rights.

5. How long we keep it

Quote requests and job records are retained for as long as needed to service your account and honor warranties, and thereafter to meet tax and recordkeeping obligations, generally up to seven years. You may ask us to delete records that we are not legally required to keep.

6. Your choices

You can request access to, correction of, or deletion of the personal information we hold about you by emailing contact@indigoskybridge.shop. You may also opt out of any non-essential messages at any time. We will respond within a reasonable period.

7. Your California privacy rights

California residents may request the categories of personal information we have collected and ask that it be deleted, subject to legal exceptions. We will not discriminate against you for exercising these rights. Contact us at the address above to make such a request.

8. Security

We apply reasonable administrative and technical safeguards to protect the information we hold. No website or transmission method is perfectly secure, so we cannot guarantee absolute security, but we work to limit access to those who need it.

9. Cookies

Our site uses a limited set of cookies. Details on what they do and how to manage them appear in our Cookie Policy.

10. Changes to this policy

We may revise this policy as our practices evolve. The revised version will be posted here with an updated date, and continued use of the site means you accept the current version.